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During routine checks we found that certain plan data values can be treated as text instead of numbers, and some list fields can arrive as strings instead of arrays. That mismatch can cause runtime errors when the system tries to iterate over data or perform arithmetic on prices. The result is an intermittent critical error on pages that render pricing plans.\n\nWhat we are doing\n\n* Adding robust input validation at every boundary where plan data is read. This prevents string values from being used in numeric calculations and ensures list fields are decoded and validated before being iterated.\n* Changing the pricing calculation code so it always coerces values to numeric types before math operations and handles zero or empty values gracefully.\n* Adding defensive checks around loops so the code only iterates when the data is an array or an object.\n* Running a controlled deploy to staging, then production, with logs enabled so we can confirm the issue is resolved and monitor for regressions.\n* Scanning the database for malformed plan entries and normalizing any values that are stored as text but should be numeric.\n\nWhat you can expect\n\n* Pages that show pricing plans may intermittently show maintenance messages while we deploy the fix. There should be no data loss.\n* If you see a pricing label that currently reads as text like Free or N/A, it will be treated as a zero value during the fix so presentation remains consistent and the site stays stable.\n* We will monitor logs closely after deployment to ensure no additional errors appear.\n\nWhy this matters\n\n* The problem is caused by mismatched data types and missing validation. Fixing it reduces the chance of crashes, improves stability for billing and listing pages, and prevents similar issues in future releases.\n\nNo immediate action is required from users.\n\nWe will post a follow up update once the deployment is complete and the logs show no further errors.","published_at":"2025-08-24T16:48:40.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"4105912","type":"status_update","attributes":{"message":"The maintenance deployment to fix pricing and list-handling logic has finished successfully. We rolled the patch through staging and production, validated data normalization, and confirmed the site is stable with no further errors.\n\n**What we did**\n\n* Deployed validated fixes to pricing calculations and list iteration logic.\n* Normalized malformed plan entries so price fields are numeric and list fields are properly structured.\n* Added defensive checks and type coercion to prevent runtime errors from unexpected input.\n* Enabled enhanced logging around the affected components for short-term monitoring.\n\n**Verification steps performed**\n\n1. Automated test suite covering pricing and subscription display passed.\n2. Manual smoke tests on pricing pages, purchase flow, and listing views showed no errors.\n3. Production logs were monitored for 30 minutes post-deploy with no new error spikes.\n4. A selective database scan confirmed no remaining malformed entries related to plan data.\n\n**Impact**\n\n* User-facing pages are back to normal and responsive.\n* No data was deleted or modified beyond normalizing formats (numeric strings converted to numeric types).\n* If you use caching or a CDN, a cache purge was performed to ensure users see the updated assets immediately.\n\n**Next steps**\n\n* Continued monitoring for the next 24–48 hours with alerting thresholds in place.\n* A follow-up review will be scheduled to harden input validation at the UI and API boundaries.\n* A small cleanup script will run once more during low traffic to capture any edge cases missed in the initial pass.\n\nIf anything out of the ordinary appears, contact the support team and include a timestamp and a short description so we can investigate quickly. Thank you for your patience while we fixed this.","published_at":"2025-08-25T13:18:44.284Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"712065","type":"status_report","attributes":{"title":"Fixing Pricing Calculation and Data Validation","report_type":"maintenance","starts_at":"2025-08-24T16:48:40.000Z","ends_at":"2025-08-25T12:15:40.000Z","affected_resources":[{"status_page_resource_id":"230411","status":"maintenance"}],"aggregate_state":"maintenance"},"relationships":{"status_updates":{"data":[{"id":"4105909","type":"status_update"},{"id":"4105912","type":"status_update"}]}}},{"id":"4119694","type":"status_update","attributes":{"message":"Inquiry Nepal's Main Website is degraded.","published_at":"2025-08-29T00:34:55.097Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"230411","status":"degraded"}]}},{"id":"4119717","type":"status_update","attributes":{"message":"Inquiry Nepal's Main 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